Point of Sale Systems
Few purchases can have as dramatic an effect on your retail or hospitality business as a point of sale (POS) system. Let our experts show you how you can increase your profits and get control of your business.
Why ComputerOne for POS?
We got our start in the point of sale business by writing our own POS software more than 15 years ago. We have installed numerous retail and restaurant point of sale systems in the Central Savannah River Area. We provide complete point of sale solutions for any type of business, from conception to implementation … and our service staff is on call 24 hours a day, 7 days a week to be sure your business is running when you need it to.
Your POS System Doesn't have to Break the Bank
The new tablet systems are very affordable and come with life-time guarantees on any hardware. We also offer used touchscreen and CPU units for your existing systems. Let us look at your current system and see how we can save you money.
Take Control of Your Business
The right POS system will give you a new level of control over your operations, increasing efficiency, boosting profits, and helping you fine-tune your business model. The wrong system, however, can be a waste of money and a source of ongoing frustration.
In a sense, a POS system is a glorified cash register. The most basic POS system consists of a computer, a cash drawer, receipt printer, a monitor, and an input device such as a keyboard or scanner. However, in addition to being more efficient than cash registers, POS systems can create detailed reports that can help you make more informed business decisions.
POS systems save money, provide productivity gains, and can cut down the amount of time you spend away from the primary focus of your business.
Saving money, getting more control over your business, and being more productive; sounds like a pretty good combination, right? Here are some of the ways a modern point of sale system can help your business.
A computerized point of sale system can drastically cut down on shrinkage, the inventory that disappears from your store or restaurant due to theft, waste and employee misuse. Because employees will know inventory is being carefully tracked, internal shrinkage will dwindle.
Whether you use barcode scanning or not, POS systems ensure that every item in your store or on your menu is sold for the correct price. Your staff will never have to guess prices again, and you can change prices with just one tweak in the computer.
Get Better Margins
Detailed sales reports can help you focus on higher-margin items. By moving items within a retail location, or promoting under-performing dishes in a restaurant, you can help boost sales of high-profit items.
Know where you stand
At any point of the day, a POS system can instantly tell you how many of a particular product have sold today (or last week, or last month), how much money you have in your cash drawer, and how much of that money is profit.
Manage inventory better
Detailed sales reports make it much easier for you to keep the right stock on hand. Track your remaining inventory, spot sales trends, and use historical data to better forecast your needs. The software can alert you to reorder when stocks run low. Many store owners who think they know exactly what trends affect them find a couple of surprises once they have this data.
Build a customer list
Collect the names and addresses of your best customers as part of standard transactions. Then use the list for targeted advertising or incentive programs.
POS systems can dramatically reduce the time you have to spend doing inventory, sales figures, and other repetitive but important paperwork. The savings here: time and peace of mind.
More efficient transactions
In retail settings, barcode scanners and other POS features make checkout much, much faster. Restaurants will find their order process greatly streamlined as orders are relayed automatically to the kitchen from the dining room. In both cases, your customers get faster, more accurate service.
Keep in mind that realizing these benefits requires a commitment to utilizing the POS system capabilities to their fullest. Without appropriate training and ongoing analysis, even the most sophisticated POS system will be no more useful than a basic cash register.
Retail vs. Hospitality Needs
The POS market is divided into two segments with very different needs: retail operations and hospitality businesses like restaurants, bars, and hotels.
Of the two groups, retailers have simpler POS needs. Their transactions are completed all at once, and there is often less variation in the types of products they sell. Some POS features retailers may specifically want include the ability to support kits (e.g. 3 for $2 deals), returns and exchanges, and support for digital scales. Your POS system will need to support matrixes if you sell items that come in a variety of styles, like clothing or shoes. For example, matrixes let you create one inventory and price entry for a particular sweater, but still track sales according to size and color.
Depending on the type of establishment, restaurants and other hospitality businesses have different requirements from POS systems.
Efficiency is the key focus for casual restaurants. For retail-style restaurants like sub shops, POS systems that relay inputted orders cut down on time-per-transaction and reduce the errors that can happen when hastily-scrawled orders are passed back to the kitchen. For quick-service restaurants, POS systems are practically a requirement for living up to their name: orders taken on terminals in the front are automatically displayed on monitors in the food preparation area, ready to be quickly assembled and delivered to the customer.
For table-service restaurants and fine dining, POS requirements are somewhat different. They include the need to be able to create and store open checks, as parties order more over time, as well as track which server is responsible for which table. The efficiency gains from better management can be impressive. If a restaurant with 20 tables and an average check of $45 can increase turnover by one party per table, that is an extra $900 on a busy night.
Return on Investment Worth the Trouble
Switching from a traditional cash register to a computerized POS system can be difficult. There are many factors to consider and some pitfalls to avoid. However the return on investment and benefits to your business can really make it worth your time and effort.